-Returns and exchanges are a guaranteed right for all our customers and apply to all the products offered on our store.
-All the products listed on our store are subject to our return and exchange policy according to the terms and conditions outlined on this page.
-You can return or exchange a product as long as it’s in its original condition and packaging at the time of purchase.
-Return or exchange requests are approved within 3 business days.
-Once your return or exchange request is approved, a courier will arrive at your location within 3-5 business days.
-Please send a message via WhatsApp to the number provided on the shipping invoice to request a return or exchange, or contact us through the 'Contact Us' page for any return or exchange inquiries.
-If the product is defective, damaged, or doesn’t meet the agreed-upon standards, please take a photo of the product and send it along with your city, address, and order number to exchange it for another product.
-The full amount will be refunded if the product you received is entirely different from the description on our website.
-Please note that we are not responsible for any customer expectations regarding the use of the products that are not mentioned in the product description on our website.
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