Returns and exchanges are a guaranteed right for all our customers and apply to all products offered in our store.

All products listed in our store are subject to our Returns and Exchanges Policy, as outlined on this page.

You can return or exchange any product provided it is in its original condition and packaging at the time of purchase.

Return or exchange requests are processed within 3 business days.

After your return or exchange request is approved, a delivery representative will contact you within 3-5 business days.

To request a return or exchange, please send a WhatsApp message to the number listed on your shipping invoice, or contact us through our "Contact Us" page for any questions regarding returns or exchanges.

If the product is defective, damaged, or does not meet the agreed-upon standards, please photograph the product and send us the image along with your city, address, and order number to exchange it for another product.

A full refund will be issued if the product you received is completely different from the description on our website.

Please be aware that we are not responsible for any customer expectations regarding the use of products not mentioned in the product description on our website.