After confirming your purchase, we will ship and deliver the product through the method you selected, either via our dedicated shipping representative or through the Amana Express service.

Shipping Methods:

- Amana Express: A service that ensures delivery of your shipments to the desired address within 3 to 7 days for major destinations.

- Shipping Representative: Our store works with a network of shipping representatives in various cities, who deliver products within 1 to 3 days.

Returns and exchanges are a guaranteed right for all our customers and apply to all the products offered on our store.

-Returns and exchanges are a guaranteed right for all our customers and apply to all the products offered on our store.

-All the products listed on our store are subject to our return and exchange policy according to the terms and conditions outlined on this page.

-You can return or exchange a product as long as it’s in its original condition and packaging at the time of purchase.

-Return or exchange requests are approved within 3 business days.

-Once your return or exchange request is approved, a courier will arrive at your location within 3-5 business days.

-Please send a message via WhatsApp to the number provided on the shipping invoice to request a return or exchange, or contact us through the 'Contact Us' page for any return or exchange inquiries.

-If the product is defective, damaged, or doesn’t meet the agreed-upon standards, please take a photo of the product and send it along with your city, address, and order number to exchange it for another product.

-The full amount will be refunded if the product you received is entirely different from the description on our website.

-Please note that we are not responsible for any customer expectations regarding the use of the products that are not mentioned in the product description on our website.